Legal
Last updated: May 18, 2026
Shenandoah Shutters ("we," "us," or "our") operates the website located at www.shenandoahshutters.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us to request a consultation or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
When you fill out a consultation request form, contact form, or otherwise communicate with us, we may collect personally identifiable information such as your name, email address, telephone number, and home address or zip code. You provide this information voluntarily.
Our servers may automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
We may use cookies, web beacons, pixel tags, and other tracking technologies to help customize the Site and improve your experience. We use Google Analytics (GA4) to understand how visitors interact with the Site, and Google Ads and Meta Pixel to measure the effectiveness of our advertising campaigns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as customer relationship management (CRM) platforms, email delivery services, and analytics providers. These parties are authorized to use your personal information only as necessary to provide these services to us.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
The Site may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policies of every site you visit.
We use the following third-party services that may collect information about you:
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at the address below.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have questions or comments about this Privacy Policy, please contact us at:
Shenandoah Shutters
2800 Cofer Road
Richmond, VA 23224
Phone: (804) 355-9300
Website: www.shenandoahshutters.com